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📜 Privacy Policy
Effective Date: January 20, 2024
Shoppaz JA (“we”, “our”, “us”) is a brand and trade name operated by Bytora Limited, a company registered in Jamaica. Bytora Limited is the merchant of record and is responsible for the processing of personal data in connection with the services provided.
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (shoppazja.com) and use our services.
1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Government-issued ID (if required for customs)
- Payment information (processed securely via third-party providers)
1.2 Account Information
- Username and password
- Order history
- Package tracking details
- Saved preferences
1.3 Device & Usage Data
- IP address
- Browser type
- Device information
- Pages visited and interaction data
- Cookies and analytics data
2. How We Use Your Information
We use your information for the following purposes:
- To process and deliver shipments
- To manage your account and provide access to services
- To communicate with you regarding orders, updates, or support
- To provide customer support and resolve issues
- To improve our platform, services, and user experience
- To send promotional communications (with your consent)
- To detect, prevent, and investigate fraud or illegal activity
3. How We Share Your Information
We do not sell your personal information.
We may share your data with:
3.1 Service Providers
- Payment processors (e.g., card processors, gateways)
- Logistics and shipping partners
- Warehouse and fulfillment providers
3.2 Legal & Regulatory Authorities
- When required by law
- To comply with legal obligations
- To protect rights, safety, or property
3.3 Business Partners
- Customs brokers
- Insurance providers
- Delivery service providers
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption (SSL/TLS)
- Secure servers
- Access control systems
However, no system is completely secure. You are responsible for maintaining the confidentiality of your login credentials.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and user behavior
- Personalize your experience
You can manage or disable cookies through your browser settings.
6. Data Retention
We retain your personal data only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
7. Your Rights
You have the right to:
- Access your personal data
- Correct or update your information
- Request deletion of your account
- Opt out of marketing communications
To exercise your rights, contact us using the details below.
8. International Data Transfers
Your information may be processed in countries outside Jamaica (e.g., the United States) where our logistics and warehousing partners operate.
By using our services, you consent to such transfers.
9. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have any questions regarding this Privacy Policy, please contact us:
📧 Email: support@shoppazja.com
📞 Phone: 876-788-8816
💬 WhatsApp: Available during business hours
Legal Entity Notice
Shoppaz JA is a brand and trade name operated by Bytora Limited.
All contractual obligations and liabilities are assumed by Bytora Limited.
