At Shoppazja, your satisfaction is important to us.
If you receive an item that is defective, damaged, or not as described, you can request a return or replacement easily.

📦 How It Works

You can request a return or replacement within 2 days of receiving your order if:

• The item is defective

• The item is damaged during shipping

• The item is significantly different from the description

🕒 Timeframe

• You must submit your return or replacement request within 2 days of the delivery date.

• Requests made after 2 days may not be eligible unless otherwise stated under our Return Policy.

✍️ How to Request a Return or Replacement

1. Contact Us
   Send an email to returns@shoppazja.com or use our Return Request Form.

2. Provide Order Details
   Include your Order Number, Item Name, Photos (if damaged), and a brief explanation of the issue.

3. Wait for Approval
   Our team will review your request and respond within 24–48 hours with the next steps.

4. Return or Replacement Processed
   Once approved, we will guide you through returning the item or dispatching a replacement.

⚡ Quick Notes

• Items must be unused, with original tags and packaging intact.

• Some items (e.g., perishable goods, personal care products) may not be eligible for return — see full Return Policy for details.

• Shipping costs for returns may be the customer's responsibility unless the item is confirmed defective or wrong.

📜 See Our Full Return Policy

For more information on eligible items, conditions, and processing times,
please visit our Return Policy Page.

✅ Hassle-Free Returns. Shop with Confidence on Shoppazja!

✅ Upload-ready.
✅ Professional tone but customer-friendly.
✅ Links directly to your detailed Return Policy page.